Privacy Policy for Roof Revival

 

At Roof Revival, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Roof Revival and how we use it, and safeguard your information and outlines your choices regarding your data.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Consent

By using our services or interacting with our website, you consent to the terms of this policy.

Information we collect

We may collect the following types of information:

  • Personal Information: Name, address, email address, phone number, and other contact details.
  • Transactional Information: Details regarding your interactions with us, including service requests, project history, invoices, and payments.
  • Technical Data: Information about how you interact with our website or services, such as your IP address, browser type, and browsing history.

How we use your information

We use the information we collect in various ways, including to:

  • We use your information to:
    • Provide roofing services, estimates, and customer support.
    • Communicate with you regarding project updates, scheduling, and other service-related information.
    • Send SMS and email messages related to project updates, reminders, or promotional offers, as permitted by applicable law.

SMS Communications

We may send text messages (SMS) to keep you updated on your project or provide service-related information. By providing your phone number, you consent to receive these SMS communications. Our SMS communications comply with A2P10DLC regulations to protect your privacy and ensure a secure messaging experience.

You may opt out of receiving SMS communications at any time by replying “STOP” to any text message from us. Please note that by opting out, you may miss important updates regarding your service.

Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: Third parties who help us operate our business, such as payment processors, scheduling services, and SMS service providers.
  • Legal Compliance: If required by law or in response to valid legal processes, we may disclose your information to regulatory authorities or law enforcement agencies.

No mobile information [PII / personally identifiable information such as phone number] will be shared with third parties/ affiliates for marketing/promotional purposes.

We do not sell or rent your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Despite these efforts, no security measure is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

  • Access and Update: You may access or update your personal information by contacting us directly.
  • Opt-Out: You may opt out of receiving SMS or email communications as outlined above.
  • Request Deletion: You may request the deletion of your personal information, subject to legal or regulatory requirements.

Log Files

Roof Revival follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies

Like any other website, Roof Revival uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read the Cookies article on Generate Privacy Policy website.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Roof Revival.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Roof Revival, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Roof Revival has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Roof Revival’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Roof Revival does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time to reflect changes in our practices or legal requirements.. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email/phone: info@roofrevival.net or 352-738-1825